Physiotherapy FAQs: Appointments, Prices and Our Clinics
Find answers to common questions about booking physiotherapy, sports injury rehabilitation and sports massage with PC Physiotherapy.
Our clinics serve Milton Keynes, Newport Pagnell, Bletchley, Ampthill and Leighton Buzzard. Whether you're booking your first assessment or returning for treatment, we're here to help you choose the right appointment.
Book online or call 01908 299272.
Locations and booking
Where can I book physiotherapy with PC Physiotherapy?
PC Physiotherapy offers appointments at the following locations:
- Newport Pagnell: Interchange House, Howard Way.
- Central Milton Keynes: Sports Central, Elder Gate.
- Bletchley: Bletchley Leisure Centre, Prince's Way.
- Ampthill: Unit D, The Sidings, Station Road Industrial Estate.
- Leighton Buzzard: Studio 83 Fitness, Brantoms Wharf.
Services, clinicians and appointment times vary between venues. Visit our clinic information page for directions and contact details, or select your preferred location when booking online.
Do I need a GP referral for private physiotherapy?
No. You can book a self-funded physiotherapy appointment directly with PC Physiotherapy without a GP referral.
If you're using private medical insurance, check your insurer's requirements first. You may need authorisation or a referral before your treatment is covered.
How do I book a physiotherapy appointment?
Use our online booking system to choose your clinic, service, clinician and available appointment time.
For help choosing an appointment, call 01908 299272 or email info@miltonkeynesphysio.co.uk. Please contact us before booking if you intend to use private medical insurance.
Do you offer evening or weekend physiotherapy appointments?
Appointment times depend on the clinic and clinician. Check our online booking system for current availability.
If the times shown do not suit you, contact our team to discuss the available options.
Is parking available at your clinics?
Parking arrangements vary between locations. Check the directions for your chosen clinic before travelling.
If you require step-free access or other adjustments, contact us before booking so we can confirm suitable arrangements.
Prices and health insurance
How much does private physiotherapy cost at PC Physiotherapy?
Our self-funded physiotherapy appointments start at £59 for a 30-minute appointment.
| Appointment | Duration | Price |
| New-patient initial assessment | 30 minutes | £59 |
| New-patient initial assessment | 60 minutes | £90 |
| Physiotherapy session | 30 minutes | £59 |
| Physiotherapy session | 45 minutes | £75 |
| Physiotherapy session | 60 minutes | £90 |
Check the service, duration and price when booking. Prices for sports massage, sports therapy and other services are listed on our Appointments & Prices page.
Can I use private health insurance for physiotherapy?
PC Physiotherapy works with insurers including AXA, Bupa, Aviva, Vitality Health, Cigna, Simplyhealth and WPA. Arrangements must be confirmed for your chosen clinician and clinic.
Before booking:
- Contact your insurer to confirm your cover and obtain any required authorisation.
- Check your treatment allowance, policy excess and referral requirements.
- Call our team with your insurer's name, membership number and authorisation details.
- We can arrange direct billing where applicable. You remain responsible for any excess or charges your policy does not cover.
What is your cancellation policy?
Please give at least 24 hours' notice if you need to cancel or rearrange an appointment.
Late cancellations and missed appointments may incur the full appointment fee, in line with our booking terms. Contact us as soon as you know you cannot attend.
Your first appointment
What happens at a first physiotherapy appointment?
Your first appointment includes a discussion of your symptoms, relevant medical history and goals, followed by an assessment appropriate to your concerns.
Your clinician may assess movement, strength and function. They will explain the findings, discuss your options and agree the next steps with you.
Advice, exercises or hands-on treatment may be included where appropriate and where time allows.
Should I book a 30-minute or 60-minute initial assessment?
We offer both 30-minute and 60-minute initial assessments. A longer appointment provides more time for discussion and assessment.
The most suitable option depends on your needs. If you have several concerns or are unsure which appointment to select, contact our team before booking.
What should I wear to physiotherapy?
Wear comfortable clothing that allows you to move and gives access to the area being assessed. Shorts can be useful for a knee, hip or ankle assessment.
Your clinician will explain the examination and seek your consent. Let us know if you have any concerns or preferences so we can discuss suitable arrangements.
What should I bring to my appointment?
Bring any relevant referral letters, scan reports, medication information or post-operative instructions you have.
If you're attending after surgery, information about your procedure and any restrictions from your surgical team can help your clinician plan your assessment.
Can I choose my physiotherapist?
Yes. Online booking allows you to choose from the clinicians available for your selected service and location.
If you would like help choosing a clinician with experience relevant to your needs, call our team.
Treatment and rehabilitation
What conditions do you assess and treat?
Our team assesses and manages a range of muscle, joint and sports-related problems, including back and neck pain, shoulder problems, hip and knee pain, and foot and ankle injuries.
We also provide rehabilitation following surgery and support people returning to exercise, sport and everyday activities.
Your clinician will assess whether our services are appropriate and discuss referral to another healthcare professional where needed.
Explore the conditions we treat
Does physiotherapy include hands-on treatment?
Physiotherapy may include hands-on treatment alongside exercise, rehabilitation, education and advice.
Your treatment plan depends on your assessment, goals and preferences. Your clinician will explain the options, and you can ask questions or decline any part of treatment.
Will I receive an exercise programme?
Where appropriate, your clinician will provide exercises tailored to your needs and goals.
We use online rehabilitation programmes with instructions and videos to support you between appointments. Your clinician can adapt the programme as your needs change.
How many physiotherapy sessions will I need?
The number of sessions varies according to your condition, goals and progress. Your clinician will discuss a proposed plan after your assessment and review it with you.
If you are not improving as expected, they will reassess the approach and discuss whether further investigation or referral may be appropriate.
Do you offer sports massage?
Yes. PC Physiotherapy offers sports massage, with availability depending on the clinic and practitioner.
If you have a new injury or unexplained pain and are unsure whether to choose sports massage or an assessment, contact our team before booking.
View sports massage appointments
Ready to book your appointment?
Choose your clinic and appointment online, or speak to our team for help.
- Book online: Book your appointment
- Call: 01908 299272
- Email: info@miltonkeynesphysio.co.uk
Helping you move better and get back to what you love.
